The Scrap Stop Return Policy
 Return Policy
Within 30 days of receipt of any shipment, you may return any merchandise in its original condition.
We will issue a full refund for the current price of any item you return that meets these conditions. We will gladly refund return/exchange shipping costs if the return is a result of our error. If you receive an item and the color did not match your display, we will credit your shipping costs for the first return of the item. Any subsequent costs incurred returning the same item a second time (or more) will be at your own cost.
If you have any
questions, please do not hesitate to contact us at the email address and/or telephone number listed below.
Please follow the instructions below for prompt processing of your return.
- Please print & complete all sections of this form.
- Wrap the parcel securely, enclosing this form with the goods.
- Please enclose a copy of your packing slip or invoice (if available) and the information below with your return and ship prepaid and insured to:
The Scrap Stop
Customer Returns
411 W 7200 S
Suite 101
Midvale, UT 84047-1014
|
Customer Name
|
|
|
Invoice Number
|
|
RETURNED ITEMS
|
Item Number
|
Color
|
Size
(for paper)
|
Description
|
QTY
|
Exchange
(supply code)
|
Refund
(supply code)
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
RETURN CODES
- 10 Item not as pictured or described
- 20 Incorrect item received
- 30 Decided I dont like/want/need item
- 40 Defective (please explain)
- 50 Other (please explain)
EXCHANGE OR REPLACEMENT ITEMS REQUESTED
|
Item Number
|
Color
|
Size
(for paper)
|
Description
|
QTY
|
Item Price
|
Total
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
METHOD OF PAYMENT (if returned item value is less than desired replacement item value)
Visa, Mastercard, American
Express, Discover, PayPal
Expiration Date __/__
Card Number
_____________________
Cardholder Name
_____________________
Cardholder
Signature_____________________
The Scrap Stop
411 W 7200 S
Suite 101
Midvale, UT 84047
(801) 566-3719
Fax: (801) 566-3796
|
